Conflicts and disputes can arise in any volunteering environment. We provide independent, confidential mediation services and support for Guide volunteers navigating interpersonal conflicts, formal complaints, or suspension processes. You don't have to face these challenges alone.

Guide volunteers often juggle multiple roles and responsibilities. We're committed to helping you maintain your physical, mental, and emotional wellbeing while supporting young people. Our resources focus on recognising burnout, building resilience, and creating sustainable volunteering practices.

Becoming a confident, effective volunteer takes time and the right support. Whether you're brand new to Guiding or have years of experience, we share practical guidance on leadership skills, unit-specific training, and continuous professional development to help you thrive in your role.

Volunteering can sometimes feel isolating, especially in smaller units. We're building opportunities for Guide volunteers to connect with peers, share experiences, and celebrate their achievements together. These connections are vital to feeling part of a supportive community.

We listen to your challenges and work to create systemic improvements. By understanding the barriers you face, we advocate for better structures, policies, and support systems that enable Guide volunteers to flourish. Your voice matters.