Our trained mediators provide neutral, confidential facilitation to help parties in conflict find constructive resolutions. We create safe spaces for dialogue, help clarify misunderstandings, and support volunteers in reaching mutually acceptable outcomes. Our mediation services are completely independent of Scouting organisations.

Navigating disputes within volunteer settings can be complex and stressful. We provide practical guidance on understanding your rights, interpreting policies and procedures, preparing for meetings, and communicating effectively during conflict situations. Our support helps you approach disputes with clarity and confidence.

Being suspended from volunteering can be an isolating and distressing experience. We offer confidential support for volunteers involved in Scouts suspension processes, helping you understand the procedures, prepare your response, and access appropriate advocacy. You don't have to navigate this alone.

Group dynamics can sometimes break down, affecting the wellbeing of volunteers and young people. Our community mediation services work with Scout groups, sections, and leadership teams to rebuild trust, improve communication, and create healthier volunteering environments for everyone involved.

Not all conflicts need formal intervention. We provide early-stage guidance to help volunteers address emerging tensions before they escalate. Our resources cover effective communication strategies, boundary setting, and constructive approaches to resolving minor disagreements in volunteer settings.